How do we re-establish connection when communication breaks down?

If we feel resentful or victimized by an interaction or lack of response, we are not asking ourselves these 3 critical questions: what’s my unfulfilled expectation in this situation, or, what intention isn’t being realized that I am disappointed or frustrated about? or, what do I need to say that I am not saying?

When there is a communication breakdown, how do we re-establish trust? It is personally challenging to recognize and own our 50% contribution to all breakdowns in which we are involved. Contrary to thinking that it may weaken our position, it actually strengthens us, and has the benefit of silently inviting the other party to step up and own their 50%. Whether they do or don’t, we have. We gain peace of mind and our integrity and personal power stays intact.

Susan Kramer-Pope

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